Adwords External is Insufficient
August 5, 2008 6 Comments
This morning I was pulling up the google external tool to find that Google has insufficient data to display search volumn information.
I’ve checked the blogosphere and haven’t yet seen anyone else picking up on it, and it isn’t in the Google Blog yet-
UPDATE: The external tool is once again pulling data -
UPDATE: Here is Google’s customer support response to the issue: Received 8/12/2008
Thank you for your email. I’m sorry to hear that you were having difficulty with the Keyword Tool. I checked into this and found that our technical team has identified a technical issue affecting a limited number of users. However, I am happy to report that the issue you reported has now been resolved.
Thank you for your patience, and I apologize for any inconvenience caused.
If you have additional questions, please visit our Help Center at
https://adwords.google.com/support to find answers to many frequently asked questions. Or, try our Learning Center at http://www.google.com/adwords/learningcenter/ for self-paced lessons that cover the scope of AdWords.
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Help! I’ve got the same problem and I was relying on using this to meet a deadline today! Any news on what’s happening? I saw your update saying its working again, but it isn’t for me…
https://adwords.google.com/select/TrafficEstimatorSandbox?resultcacheid=1218038242743&mode=revise
You can use this traffic estimator to pull much of the same information-
Wednesday 8/6 at 11am CST we are now getting “Insufficient Data” for “Approx Avg Search Volume “. This is using the keyword tool in our AdWords account. End of July we were pulling actual search volume. Tested “credit cards” which surely has enough data and it didn’t return data. Don’t know if it was shut down.
Using the keyword tool in our AdWords account gave us the same problem. We pulled data at the end of July of actual search numbers from this tool. Now it is not working. Tested “credit cards” and returned “insufficient data”. Surely there is enough data. Maybe they realized that this was providing too much data.
But I still copied data from our previous analysis.
Is it working for you now?
Promo: I dunno why but it tired to bin yo uto the spam box
and it’s been working normally now for me.
Anyways, you can see my update, Google says it’s fixed