Comments on: Charter Fails http://footinmouthdisease.net/2008/04/27/charter-fails/ Providing Local Search Engine Marketing, Content Writing Advice,Marketing Consulting in Pomona and Claremont Mon, 23 Jan 2012 19:00:17 +0000 hourly 1 http://wordpress.com/ By: Daryl Auclair http://footinmouthdisease.net/2008/04/27/charter-fails/#comment-78 Thu, 01 May 2008 17:13:50 +0000 http://footinmouthdisease.net/2008/04/27/charter-fails/#comment-78 That is a funny screenshot!

Verizon Fios FTW!

]]> By: Mike Wilton http://footinmouthdisease.net/2008/04/27/charter-fails/#comment-76 Mon, 28 Apr 2008 07:46:58 +0000 http://footinmouthdisease.net/2008/04/27/charter-fails/#comment-76 Haha, Charter is the same company that was originally going to setup my cable internet about a year ago. The guy showed up to set it up, got everything hooked up and then it didn’t work. He went out to the box at the street, pulled on some cable and apparently it was so eroded it broke. He then explained that their field techs would need to come out and fix the cables underground. He said his supervisor would be calling to set this up.

After 3 days, still no call. So I called Customer Support to see what I could find out. I explained the situation to the support rep and she had to go talk to her supervisor. After holding for like 20 minutes she told me that her supervisor needed to contact the field supervisor and call me back. Of course I never got a call back.

The next day, I called again. This time they blamed the field supervisor for not calling the support supervisor back. Needless to say I NEVER heard from them.

Fortunately Time Warner took over in my area, and they setup my new internet last week. Ironically enough, they discovered that the reason the Charter line didn’t work was because the douche bag who came out to install it hooked it up to the TV line. Charter = EPIC FAIL!

]]>